Privacy Policy

Last updated: December 2024

Introduction

Main West Walk In Clinic is committed to protecting the privacy and confidentiality of your personal health information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our clinic or use our services.

Information We Collect

We may collect the following types of information:

  • Personal identification information (name, date of birth, address, phone number, email)
  • Health card information (OHIP number)
  • Medical history and health information
  • Insurance information
  • Appointment and visit history

How We Use Your Information

Your information is used to:

  • Provide medical care and treatment
  • Schedule and manage appointments
  • Process insurance claims and billing
  • Communicate with you about your health care
  • Comply with legal and regulatory requirements
  • Improve our services

Information Sharing

We do not sell or rent your personal information. We may share your information with:

  • Other healthcare providers involved in your care (with your consent)
  • Insurance companies for claims processing
  • Laboratories and diagnostic facilities
  • Government agencies as required by law

Data Security

We implement appropriate technical and organizational measures to protect your personal health information against unauthorized access, alteration, disclosure, or destruction.

Your Rights

You have the right to:

  • Access your personal health information
  • Request corrections to your information
  • Know who has accessed your information
  • File a complaint if you believe your privacy rights have been violated

Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us:

Main West Walk In Clinic
1685 Main St W #135, Hamilton, ON L8S 1G5
Phone: (905) 521-2222
Email: mainwestclinic@gmail.com